support_backend

T

saqib mirandClaude Sonnet 5 c7aac460b7 test(016-load-concurrency-testing): US3 — prove escalation idempotency holds

tests/concurrency/escalation-idempotency.test.ts fires the same escalation
trigger (escalationService.handleBreach) concurrently more than once for the
same ticket against real Postgres, asserting exactly one EscalationEvent and
one current Assignment result every time — verified across 10 repeated runs
(SC-003). The database-level unique-violation is visibly caught and absorbed
in the logs, confirming the fix (previous commit) actually engages under a
genuine race rather than being untested code.

Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>

2026-09-10 11:17:31 +05:30

.claude/skills

chore: install GitHub Spec Kit tooling

2026-08-21 16:22:13 +05:30

.husky

first commit

2026-08-19 16:29:17 +05:30

.specify

chore: install GitHub Spec Kit tooling

2026-08-21 16:22:13 +05:30

docs

docs: add architect's additions doc (gaps & recommendations)

2026-08-21 17:35:32 +05:30

prisma

build(016-load-concurrency-testing): T001-T002 setup + concurrency-guard migration

2026-09-09 17:03:37 +05:30

scripts

first commit

2026-08-19 16:29:17 +05:30

specs

tasks(016-load-concurrency-testing): break down into 23 tasks across 5 stories

2026-09-09 16:57:09 +05:30

src

fix(016-load-concurrency-testing): US3 — finish escalation idempotency plumbing

2026-09-10 11:13:46 +05:30

tests

test(016-load-concurrency-testing): US3 — prove escalation idempotency holds

2026-09-10 11:17:31 +05:30

.dockerignore

first commit

2026-08-19 16:29:17 +05:30

.editorconfig

first commit

2026-08-19 16:29:17 +05:30

.env.example

feat: implement AI support agent (005) — diagnosis, tools, runbooks, verification

2026-09-02 17:44:52 +05:30

.env.test

fix: stop tracking .env files with committed secrets

2026-08-21 16:10:32 +05:30

.gitattributes

first commit

2026-08-19 16:29:17 +05:30

.gitignore

build(016-load-concurrency-testing): T001-T002 setup + concurrency-guard migration

2026-09-09 17:03:37 +05:30

CONTRIBUTING.md

first commit

2026-08-19 16:29:17 +05:30

docker-compose.development.yml

have add tthe port number

2026-09-03 16:40:19 +05:30

docker-compose.prod.yml

first commit

2026-08-19 16:29:17 +05:30

docker-compose.test.yml

have add tthe port number

2026-09-03 16:40:19 +05:30

Dockerfile

update docker dependency issue

2026-08-20 11:27:15 +05:30

eslint.config.js

first commit

2026-08-19 16:29:17 +05:30

lint-staged.config.js

first commit

2026-08-19 16:29:17 +05:30

package-lock.json

build(016-load-concurrency-testing): T001-T002 setup + concurrency-guard migration

2026-09-09 17:03:37 +05:30

package.json

build(016-load-concurrency-testing): T001-T002 setup + concurrency-guard migration

2026-09-09 17:03:37 +05:30

prettier.config.js

first commit

2026-08-19 16:29:17 +05:30

README.md

create the specf document

2026-09-09 17:39:12 +05:30

tsconfig.build.json

first commit

2026-08-19 16:29:17 +05:30

tsconfig.json

first commit

2026-08-19 16:29:17 +05:30

vitest.config.ts

feat: implement SLA and escalation (008)

2026-09-03 13:02:05 +05:30

README.md

Development

docker compose --env-file .env.development -f docker-compose.development.yml up -d --build

Test

docker compose --env-file .env.test -f docker-compose.test.yml up --build

Production

docker compose --env-file .env.prod -f docker-compose.prod.yml up --build -d

Stop

docker compose -f docker-compose.prod.yml down

List Containers

docker compose --env-file .env.development -f docker-compose.development.yml ps

Logs

docker compose --env-file .env.development -f docker-compose.development.yml logs -f

Database Migrations

Local (using .env.development):
- Create/apply new migration: npx prisma migrate dev --name <name>
- Push schema directly (prototype/sync): npx prisma db push
- Deploy pending migrations: npm run prisma:deploy
Inside Docker Container:
- docker exec -it support-api-development npx prisma migrate deploy

Database Seeding

Local:
- npm run prisma:seed (or npx tsx --env-file=.env.development prisma/seed/index.ts)
Inside Docker Container:
- docker exec -it support-api-development npm run prisma:seed