saqib mirandClaude Sonnet 5 55253287b3 feat: per-integration and per-user rate limiting (US3) + polish
Implements tasks T026-T032 from specs/002-saas-integration/tasks.md
(User Story 3, P3 - the final piece of this feature) plus Polish.

- New bespoke Redis fixed-window counter (checkRateLimit,
  src/infrastructure/cache/rate-limiter.ts) rather than
  @fastify/rate-limit's default onRequest-stage hook -- that hook
  runs before this feature's preHandler-based auth resolves the
  integration/user identity the limit needs to key on. A second
  preHandler (checkIntegrationRateLimit) runs after
  authenticateProductIntegration on the inbound route, checking the
  integration-level limit then the per-user limit independently,
  each throwing the existing RateLimitError (429
  RATE_LIMIT_EXCEEDED) on breach.
- New integration test (inbound-rate-limit.test.ts) verifies both
  limits are enforced independently against a real Postgres/Redis:
  a throttled user doesn't affect others, and the integration cap
  throttles even when no individual user has hit their own limit.
- Docs: contracts/quickstart updated from the placeholder
  "RATE_LIMITED" code to the actual reused RATE_LIMIT_EXCEEDED code;
  cleaned up a duplicated paragraph in the admin endpoints section;
  added a "SaaS Integration" section to README.md documenting the
  inbound contract, admin routes (and their known auth-stub
  limitation), and how rate limits are configured.

All 32 tasks in tasks.md are now complete -- all three user stories
(P1 trust boundary, P2 admin lifecycle, P3 rate limiting) are
implemented and covered by integration tests verified against a
live database, in addition to unit tests for the crypto/token
primitives. Full quality gate (typecheck/lint/format/architecture/
unit tests) passes.

Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
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Development

docker compose --env-file .env.development -f docker-compose.development.yml up -d --build

Test

docker compose --env-file .env.test -f docker-compose.test.yml up --build

Production

docker compose --env-file .env.prod -f docker-compose.prod.yml up --build -d

Stop

docker compose -f docker-compose.prod.yml down

Local environment setup

.env.development, .env.test, and .env.prod are gitignored (they hold real credentials) — copy .env.example to the one you need and fill in real values before running any command above.

CI/CD

Every push/PR triggers the Jenkins pipeline defined in Jenkinsfile. Stage order: checkout → install → environment validation → typecheck → lint → format check → unit test → integration test → E2E test → build → Docker build → publish → deploy. Publish/deploy only run on branches with a configured deploy target (main → prod, develop/test → test); other branches validate and build only. Pipeline run status and per-stage logs are visible in the Jenkins UI for the relevant job — see specs/001-ci-pipeline/quickstart.md for how to validate the pipeline itself, and specs/001-ci-pipeline/contracts/pipeline-stage-contract.md for the guarantees each stage makes.

Required Jenkins credentials (see the header comment in Jenkinsfile for exact IDs): per target environment (test, prod) a Postgres password, Redis password, JWT secret, and AWS access key/secret, plus one shared Docker registry username/password. None of these are ever read from a file in this repository.

SaaS Integration

POST /v1/support/requests is the trust boundary a registered SaaS product calls through — every request must carry a Authorization: Bearer <signed-token> header (HMAC-SHA256, signed with the integration's own secret) and a body matching the inbound contract. See specs/002-saas-integration/contracts/inbound-request-contract.md for the full validation order and error codes, and specs/002-saas-integration/quickstart.md for runnable scenarios.

Admins manage integrations under /admin/products/:externalProductId/integration (register) and /admin/integrations/:integrationId/{rotate,revoke,status,audit-trail}. These admin routes are not yet actually access-controlledfastify.authenticate is a stub pending the identity/auth module; don't expose them outside a trusted network until that's implemented.

Rate limits (rateLimitPerMinute, rateLimitPerUserPerMinute) are set per integration at registration time and enforced via a Redis-backed fixed-window counter, independent of the global @fastify/rate-limit floor already applied to every route.

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