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saqib mirandClaude Sonnet 5 49db40d7c1 docs(012-admin-list-views): spec for SLA-run, escalation-event, and product-catalog list endpoints 
Discovered while planning supporthub-web's 001-agent-admin-ui User
Stories 6-7: no endpoint lists SLA runs or escalation events across
multiple tickets (only per-ticket), and no endpoint returns the product
catalog with integration status joined in.

Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
 2026-09-07 16:12:21 +05:30