Commit Graph

Select branches

Hide Pull Requests

007-orchestration-assignment

008-sla-escalation

009-problem-resolution

010-identity-auth

011-agent-ticket-queue

012-admin-list-views

013-auth-hardening

014-full-observability

015-reporting-dashboards

016-load-concurrency-testing

development

main

test

Mono Color

• da11dbc961 Merge pull request 'development' (#18) from development into main main saqibmir 2026-09-10 09:19:18 +00:00
• d78bf52182 Merge pull request '016-load-concurrency-testing' (#17) from 016-load-concurrency-testing into development development saqibmir 2026-09-10 07:00:21 +00:00
• 20e5493798 docs(016-load-concurrency-testing): polish — findings, task completion 016-load-concurrency-testing saqib mirandClaude Sonnet 5 2026-09-10 12:14:16 +05:30
• 8400a8db84 feat(016-load-concurrency-testing): US5 — autocannon load-test tooling saqib mirandClaude Sonnet 5 2026-09-10 11:50:12 +05:30
• cd8e408d7e test(016-load-concurrency-testing): US4 — prove ticket status optimistic concurrency saqib mirandClaude Sonnet 5 2026-09-10 11:19:24 +05:30
• c7aac460b7 test(016-load-concurrency-testing): US3 — prove escalation idempotency holds saqib mirandClaude Sonnet 5 2026-09-10 11:17:31 +05:30
• 93d6fe8b94 fix(016-load-concurrency-testing): US3 — finish escalation idempotency plumbing saqib mirandClaude Sonnet 5 2026-09-10 11:13:46 +05:30
• 794e16f349 create the specf document saqib mir 2026-09-09 17:39:12 +05:30
• 0e3543bb01 fix(016-load-concurrency-testing): US2 — version-guard SLA pause/resume/sweep saqib mirandClaude Sonnet 5 2026-09-09 17:17:09 +05:30
• 58d0a98134 fix(016-load-concurrency-testing): US1 — retry assignment creation on race conflict saqib mirandClaude Sonnet 5 2026-09-09 17:10:10 +05:30
• 1e332143bd build(016-load-concurrency-testing): T001-T002 setup + concurrency-guard migration saqib mirandClaude Sonnet 5 2026-09-09 17:03:37 +05:30
• 2fb5b7ac73 tasks(016-load-concurrency-testing): break down into 23 tasks across 5 stories saqib mirandClaude Sonnet 5 2026-09-09 16:57:09 +05:30
• 015ef62b71 plan(016-load-concurrency-testing): design assignment/SLA/escalation race fixes saqib mirandClaude Sonnet 5 2026-09-09 16:55:32 +05:30
• 9f52d51003 spec(016-load-concurrency-testing): specify concurrency-safety and load testing scope saqib mirandClaude Sonnet 5 2026-09-09 16:51:00 +05:30
• 7106753ed3 fix(015-reporting-dashboards): count humanEscalated by Assignment existence, not status 015-reporting-dashboards saqib mirandClaude Sonnet 5 2026-09-09 16:31:13 +05:30
• d65683641a feat(015-reporting-dashboards): four real reporting/analytics endpoints saqib mirandClaude Sonnet 5 2026-09-09 11:59:38 +05:30
• 814d9d7b17 docs(015-reporting-dashboards): task breakdown saqib mirandClaude Sonnet 5 2026-09-09 11:15:22 +05:30
• 4a159725c2 docs(015-reporting-dashboards): plan, research, data model, contract, quickstart saqib mirandClaude Sonnet 5 2026-09-09 11:14:29 +05:30
• c4a2faa6e3 docs(015-reporting-dashboards): feature spec and quality checklist saqib mirandClaude Sonnet 5 2026-09-09 11:10:00 +05:30
• ea50e3596a test(014-full-observability): fix cross-file contamination + polish 014-full-observability saqib mirandClaude Sonnet 5 2026-09-08 16:27:56 +05:30
• de5915a8c1 feat(014-full-observability): remaining business metrics (first response, resolution, SLA, errors, tools) saqib mirandClaude Sonnet 5 2026-09-08 15:57:47 +05:30
• f75589d9ce feat(014-full-observability): real distributed tracing + first 5 business metrics saqib mirandClaude Sonnet 5 2026-09-08 11:32:14 +05:30
• acd3843aaf feat(014-full-observability): per-request access log + live request-duration metric saqib mirandClaude Sonnet 5 2026-09-08 11:12:14 +05:30
• 0135e4ca05 docs(014-full-observability): task breakdown saqib mirandClaude Sonnet 5 2026-09-08 10:52:26 +05:30
• 5a0fe9f847 docs(014-full-observability): plan, research, data model, contract, quickstart saqib mirandClaude Sonnet 5 2026-09-08 10:51:22 +05:30
• 09ba56d3af docs(014-full-observability): feature spec and quality checklist 013-auth-hardening saqib mirandClaude Sonnet 5 2026-09-07 21:31:38 +05:30
• 79bc2ef25b feat(013-auth-hardening): password reset, password strength policy, login rate-limiting saqib mirandClaude Sonnet 5 2026-09-07 21:22:49 +05:30
• 3bdccc901f test(011-agent-ticket-queue): harden afterAll against wildcard SLA policy contamination saqib mirandClaude Sonnet 5 2026-09-07 17:33:52 +05:30
• 65175a85b5 docs(013-auth-hardening): task breakdown saqib mirandClaude Sonnet 5 2026-09-07 17:27:27 +05:30
• 52f1fa3db0 docs(013-auth-hardening): plan, research, data model, contract, quickstart saqib mirandClaude Sonnet 5 2026-09-07 17:26:49 +05:30
• b016e77b70 docs(013-auth-hardening): spec for password reset, password policy, login rate-limiting saqib mirandClaude Sonnet 5 2026-09-07 17:23:49 +05:30
• 700daf4104 feat(012-admin-list-views): GET /admin/escalation-policies now includes each policy's rules 012-admin-list-views saqib mirandClaude Sonnet 5 2026-09-07 16:42:25 +05:30
• 249e7cd0ce feat(012-admin-list-views): GET /admin/business-calendars/:id now includes holidays saqib mirandClaude Sonnet 5 2026-09-07 16:40:00 +05:30
• 2034966d6d docs(012-admin-list-views): note the knowledge-governance follow-up saqib mirandClaude Sonnet 5 2026-09-07 16:35:47 +05:30
• 7948182988 feat(012-admin-list-views): add GET /admin/products/:id/knowledge for governance saqib mirandClaude Sonnet 5 2026-09-07 16:35:25 +05:30
• 3bd068b031 feat(012-admin-list-views): SLA-run, escalation-event, and product-catalog list endpoints saqib mirandClaude Sonnet 5 2026-09-07 16:31:20 +05:30
• 43158ff0c4 docs(012-admin-list-views): task breakdown saqib mirandClaude Sonnet 5 2026-09-07 16:14:52 +05:30
• 2b00b6d6a1 docs(012-admin-list-views): plan, research, data model, contract, quickstart saqib mirandClaude Sonnet 5 2026-09-07 16:14:25 +05:30
• 49db40d7c1 docs(012-admin-list-views): spec for SLA-run, escalation-event, and product-catalog list endpoints saqib mirandClaude Sonnet 5 2026-09-07 16:12:21 +05:30
• fb9606b6aa feat(011-agent-ticket-queue): link agents to accounts, list assigned tickets 011-agent-ticket-queue saqib mirandClaude Sonnet 5 2026-09-07 13:19:13 +05:30
• d574af087a docs(011-agent-ticket-queue): task breakdown saqib mirandClaude Sonnet 5 2026-09-07 13:00:35 +05:30
• 23fadebb5c docs(011-agent-ticket-queue): plan, research, data model, contract, quickstart saqib mirandClaude Sonnet 5 2026-09-07 12:58:25 +05:30
• d58bc98c7f docs(011-agent-ticket-queue): spec for agent-user linking and assigned-ticket listing saqib mirandClaude Sonnet 5 2026-09-07 12:55:41 +05:30
• 40687f68fa feat(010-identity-auth): real staff login, session verification, and role gating 010-identity-auth saqib mirandClaude Sonnet 5 2026-09-07 12:45:37 +05:30
• 8327fafac2 tasks: task breakdown for identity and authentication feature (010) saqib mirandClaude Sonnet 5 2026-09-07 11:15:45 +05:30
• 3b4c220a45 plan: design for identity and authentication feature (010) saqib mirandClaude Sonnet 5 2026-09-07 11:14:42 +05:30
• a49389dc2c docs: spec for identity and authentication (010) saqib mirandClaude Sonnet 5 2026-09-07 11:09:46 +05:30
• 051ee88974 Merge pull request 'development' (#15) from development into main saqibmir 2026-09-03 11:21:04 +00:00
• 177488caf8 Merge pull request 'fix' (#14) from 009-problem-resolution into development saqibmir 2026-09-03 11:20:27 +00:00
• 4e0c90e2cf fix 009-problem-resolution saqib mir 2026-09-03 16:48:27 +05:30
• 5607fdfcd5 Merge branch 'main' of https://gitea.maskantech.in/gitea_admin/support_backend MdIrshad1234 2026-09-03 16:46:02 +05:30
• ca14d45ff1 marge the solve MdIrshad1234 2026-09-03 16:45:45 +05:30
• a5650b1089 Merge pull request 'development' (#13) from development into main saqibmir 2026-09-03 11:12:34 +00:00
• 7e92a1679b Merge pull request '009-problem-resolution' (#12) from 009-problem-resolution into development saqibmir 2026-09-03 11:11:24 +00:00
• d9bd970910 have add tthe port number saqib mir 2026-09-03 16:40:19 +05:30
• 16daf8d32d feat: implement problem resolution (009) saqib mirandClaude Sonnet 5 2026-09-03 15:09:29 +05:30
• aaa51ef475 tasks: task breakdown for problem resolution feature (009) saqib mirandClaude Sonnet 5 2026-09-03 14:39:11 +05:30
• 9ce34d8ca4 plan: design for problem resolution feature (009) saqib mirandClaude Sonnet 5 2026-09-03 14:37:42 +05:30
• 14c6793460 docs: spec for problem resolution feature (009) saqib mirandClaude Sonnet 5 2026-09-03 14:33:55 +05:30
• d902f6b26d slove the merge MdIrshad1234 2026-09-03 14:27:16 +05:30
• 6a7c6a493e Merge pull request 'development' (#11) from development into main saqibmir 2026-09-03 08:52:59 +00:00
• 6beef9584b Merge pull request '008-sla-escalation' (#10) from 008-sla-escalation into development saqibmir 2026-09-03 08:50:56 +00:00
• 7e3d2ae29f add the new feaures 008-sla-escalation saqib mir 2026-09-03 14:19:21 +05:30
• 9357f03e1d feat: implement SLA and escalation (008) saqib mirandClaude Sonnet 5 2026-09-03 13:02:05 +05:30
• bb31e9d641 tasks: task breakdown for SLA and escalation feature (008) saqib mirandClaude Sonnet 5 2026-09-03 12:27:40 +05:30
• 199bd4eb4e plan: design for SLA and escalation feature (008) saqib mirandClaude Sonnet 5 2026-09-03 12:23:35 +05:30
• 1ad9007e79 docs: spec for SLA and escalation feature (008) saqib mirandClaude Sonnet 5 2026-09-03 12:16:05 +05:30
• 71520e2423 Merge pull request '007-orchestration-assignment' (#9) from 007-orchestration-assignment into development saqibmir 2026-09-03 06:41:48 +00:00
• 10f59a7d5b Merge pull request '007-orchestration-assignment' (#8) from 007-orchestration-assignment into main saqibmir 2026-09-03 06:33:07 +00:00
• 3ecca06307 merged solved 007-orchestration-assignment saqib mir 2026-09-03 12:01:26 +05:30
• 77928c4878 feat: implement orchestration and assignment (007) — routing, strategies, history saqib mirandClaude Sonnet 5 2026-09-03 11:58:17 +05:30
• d3d57b9954 docs: correct 007-orchestration-assignment design on required-skill sourcing saqib mirandClaude Sonnet 5 2026-09-03 11:32:49 +05:30
• 67eee83ff0 docs: task breakdown for orchestration and assignment feature saqib mirandClaude Sonnet 5 2026-09-03 11:31:30 +05:30
• 846b9e8dca docs: plan and design artifacts for orchestration and assignment feature saqib mirandClaude Sonnet 5 2026-09-03 11:30:23 +05:30
• e437711c2a docs: spec for orchestration and assignment feature (007) saqib mirandClaude Sonnet 5 2026-09-03 11:27:19 +05:30
• a0c1a9aa33 feat: implement support organization (006) — teams, agents, hierarchy, capability lookup saqib mirandClaude Sonnet 5 2026-09-02 18:12:26 +05:30
• e703f826de docs: task breakdown for support organization feature saqib mirandClaude Sonnet 5 2026-09-02 17:53:30 +05:30
• c18e203ad1 docs: plan and design artifacts for support organization feature saqib mirandClaude Sonnet 5 2026-09-02 17:52:33 +05:30
• e1983438b9 docs: spec for support organization feature (006) saqib mirandClaude Sonnet 5 2026-09-02 17:49:50 +05:30
• 82d02bcdcd feat: implement AI support agent (005) — diagnosis, tools, runbooks, verification saqib mirandClaude Sonnet 5 2026-09-02 17:44:52 +05:30
• 49eaa4bc58 docs: task breakdown for AI support agent feature saqib mirandClaude Sonnet 5 2026-09-02 16:56:42 +05:30
• eceb00632d docs: correct 005-ai-support design to reuse the existing ticket state machine saqib mirandClaude Sonnet 5 2026-09-02 16:55:01 +05:30
• 72dddcdf74 docs: plan and design artifacts for AI support agent feature saqib mirandClaude Sonnet 5 2026-09-02 16:50:16 +05:30
• 9586b872b7 docs: spec for AI support agent feature (005) saqib mirandClaude Sonnet 5 2026-09-02 16:43:51 +05:30
• e33d86081f feat: implement product knowledge management & retrieval (004) saqib mirandClaude Sonnet 5 2026-09-02 15:55:18 +05:30
• e10736d82a docs: task breakdown for product knowledge feature saqib mirandClaude Sonnet 5 2026-09-02 15:31:36 +05:30
• e947ac44b8 docs: plan and design artifacts for product knowledge feature saqib mirandClaude Sonnet 5 2026-09-02 15:30:46 +05:30
• cbe783cbdf docs: spec for product knowledge management & retrieval feature saqib mirandClaude Sonnet 5 2026-09-02 15:28:08 +05:30
• 2edfbacf82 feat: implement ticket creation, messages & attachments (003-ticketing) saqib mirandClaude Sonnet 5 2026-09-02 15:21:37 +05:30
• 954152bd7b docs: task breakdown for ticketing feature saqib mirandClaude Sonnet 5 2026-09-02 14:56:05 +05:30
• 4751cf3164 docs: plan and design artifacts for ticketing feature saqib mirandClaude Sonnet 5 2026-09-02 14:53:53 +05:30
• be2eb9907a docs: spec for ticket creation, messages & attachments feature saqib mirandClaude Sonnet 5 2026-09-02 14:46:59 +05:30
• 55253287b3 feat: per-integration and per-user rate limiting (US3) + polish saqib mirandClaude Sonnet 5 2026-09-02 14:42:20 +05:30
• 3e2a5b97a3 feat: admin lifecycle endpoints for product integrations (US2) saqib mirandClaude Sonnet 5 2026-08-21 18:57:07 +05:30
• 8d5731340d feat: implement SaaS product integration trust boundary (US1 MVP) saqib mirandClaude Sonnet 5 2026-08-21 18:40:43 +05:30
• 5444fb7ef3 fix: setErrorHandler must be registered before route modules saqib mirandClaude Sonnet 5 2026-08-21 18:40:20 +05:30
• 000a8bcb6b docs: task breakdown for SaaS integration feature saqib mirandClaude Sonnet 5 2026-08-21 17:51:06 +05:30
• a7216b7531 docs: plan and design artifacts for SaaS integration feature saqib mirandClaude Sonnet 5 2026-08-21 17:45:02 +05:30
• 0e92faf615 docs: spec for SaaS integration & inbound request trust feature saqib mirandClaude Sonnet 5 2026-08-21 17:39:25 +05:30
• 38148a97f9 docs: add architect's additions doc (gaps & recommendations) saqib mirandClaude Sonnet 5 2026-08-21 17:35:32 +05:30