/speckit-specify output for 003-ticketing (roadmap Phase 5): 3 user
stories (immediate ticket/problem creation with idempotency, typed
messages with enforced internal-note privacy, secure attachment
pipeline) and 15 functional requirements. Explicitly scoped to Phase
5 only -- investigation/root-cause/solution/resolution (Phase 9) and
AI diagnosis (Phase 4) are out of scope. Quality checklist passes
with no NEEDS CLARIFICATION markers.
Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
