saqib mirandClaude Sonnet 5
2edfbacf82
Implements all 39 tasks from specs/003-ticketing/tasks.md across all
three user stories -- Phase 5 of the roadmap.
Schema (prisma/schema.prisma + migration):
- Ticket (code, status, version for optimistic concurrency,
idempotencyKey, customerId FK), Problem, TicketMessage,
TicketAttachment per docs/06, with Product/Category/
CustomerReference back-relations.
User Story 1 -- ticket/problem creation (P1, MVP):
- Explicit 12-state lifecycle adjacency table
(ticket-state-machine.ts), not "any transition allowed."
- Ticket code generation (<PRODUCT_CODE>-<YEAR>-<SEQUENCE>) scoped
by the actual code prefix, not productId -- see the collision bug
fixed below.
- Idempotency-key enforcement via atomic create-then-catch-conflict
(never a read-then-write race), completing the FR-012 placeholder
from 002-saas-integration.
- Explicit-reference-only recurring-problem linking (no fuzzy
matching -- that's a future AI-support concern).
- POST /v1/support/requests (002-saas-integration) now creates a
real ticket instead of echoing context back.
- PATCH /tickets/:id/status with expectedVersion-based optimistic
concurrency (409 on stale version, 400 on an invalid transition).
User Story 2 -- typed messages (P2):
- Message type -> visibleToCustomer mapping is a fixed constant map,
never caller-supplied; customer-scoped reads filter at the query
layer so an internal note is never fetched, not just hidden.
- POST/GET /tickets/:id/messages (customer-scoped) and
GET /agent/tickets/:id/messages (agent-scoped).
User Story 3 -- attachment pipeline (P3):
- Presigned-PUT upload (new getPresignedUploadUrl on the existing
storageService) -- file bytes never transit this API.
- A MalwareScanner interface with a fail-closed placeholder
(UnimplementedPlaceholderScanner) since no scanner exists in this
stack -- it always reports 'infected', never silently 'clean'.
- The existing attachments-queue job stub now actually calls the
scanner and updates scanStatus; registerAttachmentWorker() is
wired into bootstrapQueue() (previously defined but never called).
- Downloads are gated on scanStatus === 'clean' -- currently always
refused until a real scanner replaces the placeholder.
- MinIO added to docker-compose.{test,development}.yml for local/CI
S3-compatible storage, matching doc 04's explicit guidance.
Two real bugs found and fixed via integration testing against a
live Postgres/Redis/MinIO (not just typechecked):
- Ticket codes could collide across different products: the
sequence counter was scoped by internal productId, but the code
column's uniqueness is global, and deriveProductCode's 4-character
truncation means different products can share a prefix. Fixed by
counting against the actual code prefix instead.
- Three existing 002-saas-integration integration tests' cleanup
started failing an FK RESTRICT check once ticket creation was
wired in (deleting a Product before the Ticket/Problem that now
reference it). Fixed their afterAll ordering.
All 9 integration test files (24 tests, spanning this feature and
the pre-existing suite) verified passing against real Postgres,
Redis, and MinIO, including a genuine presigned-PUT/GET round trip.
Full quality gate (typecheck/lint/format/architecture/unit tests)
passes.
Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
118 lines
2.2 KiB
YAML
118 lines
2.2 KiB
YAML
services:
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app:
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build:
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context: .
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dockerfile: Dockerfile
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args:
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BUILD_COMMAND: ${BUILD_COMMAND}
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container_name: support-api-development
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env_file:
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- .env.development
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environment:
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NODE_ENV: ${NODE_ENV}
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PORT: ${PORT}
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DATABASE_URL: ${DATABASE_URL}
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REDIS_HOST: ${REDIS_HOST}
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REDIS_PORT: ${REDIS_PORT}
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REDIS_PASSWORD: ${REDIS_PASSWORD}
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ports:
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- "${PORT}:${PORT}"
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depends_on:
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postgres:
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condition: service_healthy
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redis:
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condition: service_healthy
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minio:
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condition: service_healthy
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restart: unless-stopped
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postgres:
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image: postgres:18-alpine
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container_name: postgres-development
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environment:
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POSTGRES_DB: ${POSTGRES_DB}
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POSTGRES_USER: ${POSTGRES_USER}
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POSTGRES_PASSWORD: ${POSTGRES_PASSWORD}
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POSTGRES_HOST_AUTH_METHOD: trust
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volumes:
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- postgres_development_data:/var/lib/postgresql
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healthcheck:
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test:
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[
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"CMD-SHELL",
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"pg_isready -U ${POSTGRES_USER} -d ${POSTGRES_DB}"
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]
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interval: 5s
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timeout: 5s
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retries: 10
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restart: unless-stopped
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redis:
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image: redis:7-alpine
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container_name: redis-development
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command:
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- redis-server
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- --requirepass
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- ${REDIS_PASSWORD}
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volumes:
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- redis_development_data:/data
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healthcheck:
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test:
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[
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"CMD",
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"redis-cli",
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"-a",
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"${REDIS_PASSWORD}",
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"ping"
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]
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interval: 5s
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timeout: 5s
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retries: 10
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restart: unless-stopped
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minio:
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image: minio/minio:latest
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container_name: minio-development
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command: server /data --console-address ":9001"
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environment:
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MINIO_ROOT_USER: ${AWS_ACCESS_KEY_ID}
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MINIO_ROOT_PASSWORD: ${AWS_SECRET_ACCESS_KEY}
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ports:
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- "9000:9000"
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- "9001:9001"
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volumes:
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- minio_development_data:/data
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healthcheck:
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test: ["CMD", "mc", "ready", "local"]
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interval: 5s
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timeout: 5s
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retries: 10
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restart: unless-stopped
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volumes:
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postgres_development_data:
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redis_development_data:
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minio_development_data: |