import { EscalationEvent } from '@prisma/client';
import { escalationService, EscalationService } from '../service';

/** Thin façade over EscalationService's action methods (research.md/tasks.md put the real
 * policy-resolution/rule-matching/firing logic in the service layer) — replaces the original
 * `triggerEscalation` stub that always returned `{ escalated: false }`. */
export class EscalationEngine {
  constructor(private readonly service: EscalationService = escalationService) {}

  async triggerManualEscalation(
    ticketId: string,
    targetNodeId: string,
    actor: string,
    reason: string,
  ): Promise<EscalationEvent> {
    return this.service.escalateManually(ticketId, targetNodeId, actor, reason);
  }
}

export const escalationEngine = new EscalationEngine();