support_backend/prisma/seed/products.seed.ts

import { PrismaClient } from '@prisma/client';

export async function seedProducts(prisma: PrismaClient): Promise<void> {
  // eslint-disable-next-line no-console
  console.log('  -> Seeding baseline products...');

  await prisma.product.upsert({
    where: { externalProductId: 'CORE_PLATFORM' },
    update: {},
    create: {
      externalProductId: 'CORE_PLATFORM',
      name: 'Core SupportHub Platform',
      supportEnabled: true,
      status: 'active',
    },
  });
}